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To complain about a government department or agency or the Ombudsman

Parliamentary Commissioner for Administration
Millbank Tower
Millbank
London SW1P 4QP
Telephone: 0845 015 4033
Website: www.ombudsman.org.uk

For complaints about mis-selling of pensions or other financial products

Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London E14 9SR
Telephone: 0845 080 1800
Website: www.financial-ombudsman.org.uk

For advice on pensions

The Pensions Advisory Service (TPAS)
11 Belgrave Road
London SW1V 1RB
Telephone: 0845 601 2923
Website: www.pensionsadvisoryservice.org.uk

For state pension enquiries

Department for Work and Pensions
The Pensions Service
Telephone: 0845 606 0265
Website: www.thepensionservice.gov.uk

For information about ombudsmen

British and Irish Ombudsman Association
94 Milner Drive
Twickenham
Middlesex TW2 7PJ
Telephone: 020 8894 9272
E-mail: secretary@bioa.org.uk
Website: www.bioa.org.uk

For Information about pension tracing

Pension Tracing Service
The Pension Service
Tyneview Park
Whitley Road
Newcastle upon Tyne
NE98 1BA
Telephone: 0845 6002 537
Website: www.thepensionservice.gov.uk

For information about the Financial Assistance Scheme

Financial Assistance Scheme
PO Box 702
York
YO32 9XR
Telephone: 0845 601 9941
Textphone: 0845 601 9942
Email: FAS-Operational-Unit@dwp.gsi.gov.uk
Website: www.dwp.gov.uk/fas

For information about the regulator of occupational pensions

The Pensions Regulator
Napier House
Trafalgar Place
Brighton BN1 4DW
Telephone: 0870 606 3636
Website: www.thepensionsregulator.gov.uk

For information about the Pension Protection Fund

The Pension Protection Fund
Knollys House
17 Addiscombe Road
Croydon
Surrey CR0 6SR
Telephone: 0845 600 2541
Fax: 020 8633 4903
Textphone: 0845 600 2542
E-mail: information@ppf.gsi.gov.uk
Website: www.pensionprotectionfund.org.uk

For information about Citizen's advice bureaus

Citizens Advice
Website: www.citizensadvice.org.uk