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FINANCIAL ASSISTANCE SCHEME – APPEALS TO THE PENSION PROTECTION FUND OMBUDSMAN
Introduction
The Pension Protection Fund (PPF) Ombudsman can consider appeals against decisions made by the scheme manager under the Financial Assistance Scheme's (the FAS) internal review procedure. No fees are charged by the PPF Ombudsman.
The information given here is designed to help two main groups of people:-
- those who wish to appeal against a FAS decision, click here; and
- those who wish to find out if the PPF Ombudsman is dealing with an appeal in respect of a scheme notification decision or a scheme eligibility decision relating to an occupational pension scheme, click here.
If the PPF Ombudsman is dealing with such an appeal and you wish to take part, click here.
Complaints about other aspects of the work of the FAS are dealt with by the FAS Operational Unit. You should contact the Customer Services Manager of the FAS Operational Unit at PO Box 702, York, YO32 9XR, or telephone 0845 601 9941 or textphone 0845 601 9942 or log onto www.dwp.gov.uk/fas.